Testimonials


Emma was my private medical secretary and practice manager for 10 years. She is without doubt the best medical secretary I have ever had and helped me set up my private practice and create the service that I provide today. Emma is organised and professional and has an outstanding ability to manage time and people. Emma is adept at all of the skills of managing a medical practice. Emma has managed my diary for clinics and operating lists at a number of London private hospitals. She has developed excellent relationships with staff and patients and has always been efficient and organised. She has no problem with multi-tasking managing typing of all the clinic letters, organising clinics and operating lists, medico-legal work and managing and chasing up invoices. I thoroughly recommend her services.

Mr Elliot Sorene MBBS FRCS (Tr & Orth) EDipHS

Consultant Orthopaedic, Hand & Upper Limb Surgeon

I write in support of Emma Selby's Secretarial Practice, with which I have been aligned since 23.10.18. I have only superlatives to describe Emma's business. She is a highly organised practice manager who never leaves a task unfinished. Her communication with patients is second to none and I cannot count the number times patients have paid her compliments.  Emma is very efficient with billing and filing. I am glad I switched to her as she has made redundant the need for physical office space while still providing a personal touch. Emma's Virtual Office deserves to thrive and I am only too happy to recommend her services to colleagues.

Mr Marcus Lee MB BS(Lond) FRCS(Orth)

Consultant Orthopaedic Surgeon, University College Hospital

I wholeheartedly recommend Emma. She is sincere, hard-working and extremely organised. I’ve had excellent patient feedback regarding her. She gets on very well with colleagues. She can really get any practice going!

Mr Sujith Konan MBBS, MD(res), FRCS(Tr&Orth)

Consultant Orthopaedic Surgeon

Emma is responsive and timely in completing the required secretarial work with me. She was keen to learn new ways of doing things even if it was very different from what she is familiar with. I have never had any problems being in contact with her. Highly recommended!

Mr C P M Lim BM MRGOG

Consultant Gynaecological Endoscopic Surgeon

Emma has worked for me as my secretary since 2019. She is a pleasure to work with and is extremely polite, reliable and efficient. Her experience is very helpful and I am sure she will be a good leader when she builds her team.

Mr Akash Patel

Consultant Orthopaedic Surgeon BSc (Hons), MBBS, MRCS, MSc, FRCS

Emma has been looking after my medical secretarial work for over 2 years. I am very happy with her level of dedication and efficiency. She brings a professional approach to her job and she is responsive and approachable. Patients have told me that they find her easy to work with and communicate with. I hope Emma will continue to support my practice in the coming years.

Dr Abrar Hussain

Consultant Psychiatrist

I have been working with Emma for 6 years and I can confidently say she offers the best support ever. She is extremely supportive and efficient. I highly recommend Emma! She is our ninja!

Valentina Rock

Practice Manager to Mr Sujith Konan, Mr Alistair Hunter and Mr Abbas Rashid

Emma has very good typing skills and takes pride in her secretarial work, that is of a high standard. She is hard working, polite, professional and responds promptly.

Name Disclosed

Consultant Orthopaedic Surgeon Hertfordshire

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