Medical Secretary Training Course
Fast-track training for private medical secretaries

So, you may or may not have completed Pitman training, AMSPAR, Sage, medical secretary diplomas, touch-typing, audio typing, shorthand, or medical terminology courses. You may have experience working in the NHS but find it difficult to transition into the private sector due to a lack of experience. Sound familiar? While these courses can be helpful, they are not essential and I have heard this same issue many times, which is why I created this Medical Secretary Training Course—to provide practical training that other courses do not typically include.
This course will equip you with the tools, insights, and preparation to help you feel more confident when finding work as a private medical secretary. You’ll gain real-world knowledge, skills, guidance, and a clear understanding of what’s required in private practice.
With over 20 years experience a private medical secretary, I have worked with many systems, hospitals and consultants throughout this time and I hope to share my knowledge with you.
What Makes This Course Different?
One-to-One Tuition with an Insider Perspective
Unlike other online courses, this is a personalised one-to-one training session. You will receive:
Real-world insights into what private medical secretaries actually do.
Live remote instruction via shared screen (camera optional).
Opportunity to ask questions and go over specific topics relevant to you.
Who is This Course For?
This course is ideal for:
- Medical secretaries transitioning from the NHS to private practice.
- Beginners starting out in private medical secretarial roles.
- Anyone looking to gain an edge with practical, workplace-focused training.
What’s Included in the Training?
You’ll gain hands-on knowledge of what consultants typically require, plus an overview of the most commonly used software systems in private practice and hospitals. Once you have an understanding of these, you can easily adapt to most platforms available.
Key topics covered:
Call answering and email management
Handling patient queries and prioritising tasks
Efficient appointment booking and maintaining a paperless system
Updating clinic schedules to correspond with hospital clinic lists
Arranging surgeries and processing invoices
Sending correspondence in GDPR-compliant formats
Overview of CCSD insurance coding
Transcription techniques and more
After this training, you’ll be better prepared to adapt to various platforms and work environments in the private medical sector.
Course length
This is a two hour, one-to-one course but can be extended if required or be undertaken as a group. This is usually arranged for out of office hours. Please contact me via email or direct message for dates, payments and times.
Fees
Price for two hours one to one training: £55
For over two hours or group training, please contact me for prices.